Contact Us
Fast channel to get the answers you need.
  Infomation Request
Business :
Tel:021-64049191 * 258
Service :
Tel:021-64049191 * 208
Apply now for free. Get all fresh IWOM resources (CIC White paper, IWOM watch and Social Business eNewsletter) in one place.
  Learn more
Home  >  Services
Training Services


To help users get the most out of the platform, CIC offers standard and customized training to fit different the client’s needs.


1. Presale training:

1). Introduction of IWOM ( data collection, text mining, data representation and buzz indexes )
CIC has developed advanced technology based on China’s IWOM® to provide unique technical solutions in many aspects. Learn more


2).Introduction of IWOMdiscoverTM
Provides daily and weekly internet monitoring and tracking of social platforms including Weibo, SNS, forums, blogs, news portals, video sites and social Q&A.…Learn more


3). Introduction of IWOMexplorerTM
Leading Chinese semantic data mining and analysis technology that provides IWOM reports for sales and marketing professionals, allowing better focus on the right content and key consumers.…Learn more


4). Introduction of IWOMcooperatorTM
A social asset management platform for multiple social networking account maintenance, complete with tracking and analysis of each account.…Learn more


2.Training in product and service solutions:
Professional customer service team to provide you customized solutions.


3. After service training:

1).  We provide onsite training, to fully introduce our products.

2).  We help you understand the report indexes and share the skills that help you effectively set up subjects and key words.

3).  We offer message and remote guidance facility.

4).  We provide field training and hold lectures regularly.

5). Sharing successful cases to inform you how to best listen to the buzz and deliver core value.
6).  We will list the most frequently asked questions. If you want to learn more, you can contact our service team.



If you have any questions, you can contact us:

021-64049191 ext 258
Working hours: 9:30am – 6:30pm, Monday to Friday.


2. Email
We will reply you during 24 hours. From 6pm to 9am, we will reply after 9am next day.


3. Message
We will reply you during 24 hours. From 6pm to 9am, we will reply after 9am next day.
Now leave a message.